Compaq-DP-EN

=Compaq Deskpro EN=

Here's information about the PCs originally provided with the Arizona State Facilities Bond money. CDO decided to put all of the Compaq towers together in the Library computer labs. Here are some tips and hints, problems I've encountered and how I've resolved some of these issues.

Hard Disk Failure imminent -- Attribute Failed #10
What the heck is this? The Compaqs have the SMART technology that monitors the health of the internal hard disk. The monitoring system started reporting this one morning and one of the Librarians contacted me. A little searching with Google and then going to the Compaq/HP web site and doing a search for the **Compaq DeskPro EN PIII/733** (means the PC processor is a Pentium III and runs at 733 MHz) brought up this knowledgebase article about **Services Pack SP22569**. Apparently, the above failure message is an error and the Service Pack patches the BIOS and components to fix the errant message. Here's what I did:


 * I downloaded the Service Pack archive (**SP22569.exe**) from the Compaq site.
 * Unzipped it to a temporary location on my system. (The Open Source/Free Software ZIP program, [|7-Zip], works great!)
 * Ran the floppy disk creator program using a freshly formatted floppy.
 * Went into the Compaq BIOS and made sure that the floppy drive was the first boot device (instead of the network, hard drive or the CD.)
 * Booted the affected PC with the floppy and ran the service patch.
 * Rebooted the PC -- no more error message.

[|manuals, bios updates, old drivers - hp website]